Legal Notice

Publication

This site is published and managed by:

SARL MWD

Tel: +33 4 42 83 03 37
mwd13pakolitto@orange.fr

SIREN number: 491 203 964

VAT number: FR294 912 039 64

Design, creation and hosting of the site

Axome - https://www.axome.com/

Hosting: Shopify

Intellectual property rights

The website is protected by intellectual property rights and is the exclusive property of Pako litto. The design, graphics, content and organization of this site are original works and are the entire property of Pako litto. Any reproduction, or demarcation, total or partial, made without the consent of the author, or his successors in title, or his successors in title is unlawful. The same applies to translation, adaptation, arrangement by any process whatsoever (Law 57298 of March 11, 1957).

Hypertext links with third party sites

of Pako-litto.com has no control over the content of third-party sites. The existence of a hypertext link between Pako-litto.com and a third party site does not in any way imply control of the content of the third party site by Pako-litto.com.

Disclaimer

It is up to the user of this site to take all appropriate measures to protect their own data and/or software from contamination by possible viruses circulating on the Internet.

Editing the site

Pako-litto.com reserves the right to modify or correct the content of this site and this legal notice at any time without notice.

Image rights

The various elements of the website (form, layout, background, structure, etc.) are protected by design law, copyright, trademark law as well as copyright law. 'picture. They may not be copied or imitated in whole or in part without the express authorization of MWD.

The photographs, texts, logos, pictograms as well as any work integrated into the site are the property of MWD or third parties having authorized it to use them.

PRIVACY POLICY

When browsing our site, you may transmit personal data to us, directly or indirectly. Your personal data is precious, it is part of your privacy. This is why we undertake to collect, use and store them in conditions that ensure their protection and confidentiality, in accordance with the laws in force.

We invite you to carefully read this Personal Data Protection Charter (hereinafter “the Charter”). There you will find all the information on the data we collect, the way we use it, their retention periods, the means we implement to ensure their protection, the rights you benefit from, etc.

Our Personal Data Protection Charter may be updated or modified, depending on the evolution of our tools and regulations. We therefore invite you to consult it regularly.

I. What data is covered by the Charter?

This Personal Data Protection Charter applies to all personal data that you communicate to us, directly or indirectly, when browsing our site https://p ako-litto.com (hereinafter “the Site”) .

“Personal data” is information that directly or indirectly identifies a natural person. This includes, for example, your name, your email address, your telephone number, but also data relating to your consumption habits, your skin type, etc.

II. Who is the data controller?

The law defines the data controller as the company which determines the purposes and conditions of the collection and use of your data.

This is the company PAKO LITTO

III. What is the legal basis for our processing of personal data?

The processing of personal data that we carry out as part of our activity may have several legal bases:

• Legitimate interest: we need to collect your personal data to get to know you better in order to offer you personalized offers and services, ensure the security of our Site, improve our content, etc.
• Execution of a contract: the collection of your data is necessary when you subscribe to one of our online services (creation of an account in our loyalty program, participation in a promotional offer, etc.)
• Your consent: the law requires you to obtain your consent to collect or use your data. This is the case, for example, when we collect data relating to your health or your ethnic origin in order to advise you on appropriate products (e.g.: skin problems revealing a pathology, color of your skin, etc.), or when we would like to send you commercial requests (e.g. information about our products, etc.) by e-mail or by SMS/MMS.

IV. Why do we collect your personal data?

We collect your personal data only when necessary, for explicit, legitimate and specific purposes.

Therefore, we collect and process your personal data in particular to:

• offer you services and offers on our Website (e.g.: creation of an account in our loyalty program);
• improve the operation and content of our Website and our services, in order to better meet your needs and requests;
• answer your questions and provide you with personalized advice, particularly within the framework of our consumer service, through the contact form on our site, social networks, etc. ;
• collect your opinion on our products and services;
• carry out audience analyzes and statistical studies, for example in order to know and measure the number of visits to our Site, the activity and journey of Internet users on our Site, the subscription rate to our services, the effectiveness of our promotional offers, etc. ;
• carry out satisfaction surveys on our products and services;
• manage your participation in our loyalty program and allow you to benefit from its offers if you wish;
• send you information about our products, services and activities, by email and/or SMS/MMS, if you have consented to this;
• manage and manage our consumer and prospect databases, in particular by offering you services intended to get to know you better in order to provide you with personalized advice and offers, responding to your interests;
• detect fraudulent behavior and manage disputes;
• ensure the security of our site and our services.

V. What data is collected, when and how long is it kept?

We respect the principle of data minimization. This means that we only collect the data strictly necessary to achieve our purposes.

Data may be collected:

• either directly from you, for example when you complete our collection forms on our Site (e.g. registration for the loyalty program);
• either indirectly or automatically, for example when you browse our Site.

In our collection forms, fields marked with an asterisk are mandatory. Failure to respond will prevent or compromise the provision of the services concerned.

We define the retention period of your data according to the duration necessary to achieve the objectives of the collection. When our purposes are achieved, we delete your data, except in certain cases where the law requires us to retain it. In these cases, your data is archived under the conditions provided for by law.

The table below tells you when your data is collected, what data is collected and its retention period:

Collection time	Categories of data collected	The duration of the conversation
You are browsing our Site	We collect: your technical connection and navigation data (e.g.: your IP address, information concerning your browser, etc.)	26 months from the date of collection
You create an account on our Site, you log in to your account, you complete your profile	We collect: your identification data (e.g.: last name, first name, postal address, email address, etc.), data relating to your consumption habits, if you consent, data relating to your health and your skin color (e.g.: pathology linked to your skin, etc.), your technical connection data.	3 years from the date your account was created or the last time you logged in to your account
You subscribe to our newsletter	We collect: Your email address	3 years from the last date you viewed our newsletter
You join our loyalty program and use the services offered (e.g.: declaration of your purchases, sending your loyalty card, validation of your gift vouchers, payment of your prize pool, etc.)	We collect: your identification data (e.g.: last name, first name, postal address, email address, etc.), data relating to your consumption habits, banking or financial data (e.g.: receipts, amount of your kitty, IBAN, Paypal account number, etc.) your technical connection data.	3 years from the date of your last activity under the loyalty program
You give us your opinion on a product and/or service offered on our Site	We collect: the content of your review	3 years from the date of your notice
Our Consumer Services or our advisors by email, telephone, chat, mail	We collect: your identification data (e.g.: last name, first name, postal address, email address, etc.), the reason and content of the exchanges, as well as the responses to your requests, data relating to your health, if you decide or agree to communicate it to us, your real-time browsing data on our Site and the content of your messages in preview (not saved).	3 years from each contact
You participate in a game/competition, a product test, a satisfaction survey	We collect: your identification data (e.g.: last name, first name, postal address, email address, etc.), the content of your responses.	3 years from the date of your participation
You write on our social media pages or in private messages	We collect: the content of your messages (which may include data relating to your health or skin color)	3 years from the date of your message
You declare a case of CosmétoVigilance	We collect: your identification data (e.g.: last name, first name, postal address, email address, etc.), the reason and content of our exchanges, data relating to your health or your skin color, if you decide or agree to communicate it to us banking or financial data (e.g.: IBAN in the event of reimbursement, etc.)	Duration provided for by law

VI. How do we collect data from minors?

Our site is accessible to any person, adult or minor.

However, consent

additional information from the holder of parental authority is required for minors under the age of fifteen who subscribe to our services or communicate personal data concerning them to us.

VII. Who are the recipients of your data?

We may transmit your data to the following companies or people, who are involved in achieving the purposes described in IV above:

• Google, to measure the audience on our Site,
• administrative or judicial authorities upon their request.

We choose subcontractors, service providers and suppliers who provide sufficient guarantees to ensure the protection, security and confidentiality of your personal data, in particular by implementing appropriate technical and organizational measures that meet the requirements of the law. They are only allowed to process your data according to our instructions.

We do not sell or transfer your data to commercial companies other than those mentioned above.

VIII. How do we ensure the security of your data?

MWD undertakes to implement reasonable means to ensure that your personal data is sufficiently protected, taking into account the sensitive nature of certain information collected. We use several technologies and procedures to protect your data from unauthorized access, use or disclosure. We demand an equivalent level of security from our subcontractors.

For example, we or our subcontractors store your data on computer servers located in controlled locations and to which access is limited. Unfortunately, complete security of data transmission over the Internet cannot be guaranteed. Therefore, we cannot completely guarantee the security of the data that you transmit to us by electronic means.

IX. Where do we store your data?

Our company and our subcontractors process and store your data only in member countries of the European Union.

X. How can you exercise your rights?

In accordance with current laws, you benefit from:

• a right of access to data concerning you,
• a right to rectify your data,
• a right to erasure of data, for legitimate reasons,
• the right to object to the processing of your data, for legitimate reasons,
• the right to withdraw your consent to the processing of your data,
• a right to restriction of processing,
• the right to data portability,
• the right to oppose commercial prospecting,
• the right to formulate directives concerning the conservation, erasure and communication of your post-mortem personal data,
• the right to lodge a complaint with the CNIL

You can exercise these rights at any time on our contact form: https://www.pako-litto.com/nous-contacter