If you don't want to keep a product, simply follow a few steps to return it:

1. Go to the returns portal and enter your order number.
2. Choose the item(s) to return, the reason and the refund method.
3. Download the Colissimo return label provided to you. Pack your return in its original packaging, stick the label and drop off the package at a post office or Colissimo relay point.

Items returned stained, damaged or without the original labels without prior notification to our customer service will be subject to a fixed penalty.

You have 14 days from receipt of your order to return the product to us if it does not conform or if you do not wish to keep it.

Returns are free for orders placed in Metropolitan France.

For returns of orders made in another country, they are your responsibility. Please return your package by tracked colissimo to the following address:

SARL MWD - PAKO LITTO

1750 chemin du plan d’olive,

Lot n°12, ZA du Bregadan

13260 Cassis

Upon receipt at our premises, the return is processed within 7 days.

The refund is made to the same payment method used during your initial order or by a credit note for the amount of the returned item.

For refunds by credit card, allow approximately 5 additional calendar days for the refund to be visible in your account.

The credit is issued in the form of a gift card valid for 6 months on our website.

Exchanges are only possible for a different size.

To make your exchange request, please follow the same procedure as for a traditional return. When choosing refund select exchange.

We do not reserve sizes. Therefore, if there is no stock, the item will be refunded to you.